Negotiating is the art of making better deals. Making the right deal can turn a small venture into a big one, or a quiet product into a blockbuster. Skill, preparation, and confidence are the keys to negotiating well. This video will keep you a step ahead of your negotiating counterparts. Learn about anchors, framing, first offers, bidding strategies, post settlement settlements, flinches, nibbles and red herrings. From the Stanford Graduate Business School and Kantola Productions. Study guide included.
Children who have hearing losses often misunderstand or are misunderstood when they communicate with others. Developing Communication Strategies introduces a treatment program to help children develop strategies for coping with this communication breakdown. Emphasis is placed on helping children learn to supplement speech, speechreading, listening and / or sign skills with techniques for managing the enviroment (e.g., background noise, distance from th speaker) and alternate communication modalities (e.g., writing). based on nine years of research conducted at The University of Iowa's Wendell Johnson Speech and Hearing Center, this 57-minute video provides parents, teachers and clinicians with a foundation for designing activities to be used in home, school, and clinic settings. Clips from actual treatment sessions allow viewers to gain insight regarding the children's reactions to communication breakdown and the benefits of coping strategies introduced through the treatment program. OPEN-CAPTIONED Everyone is Communicating, winner of the prestigious Telly Award for health videos, teaches new ways to communicate effectively with a person whose disability may make communication seem difficult. Through animation, a professional cartoonist tells of ways people can benefit from sharing their similarities with others as well as valuing each other's uniqueness in order to make comunication fun and interesting. Jill L. Elfenbein, Ph.D, holds American Speech-Language-Hearing Association certification in both Speech-Language Pathology and Audiology and had twenty years of clinical experience in public school, hospital, and university clinic settings. At present, she is an Assistant Professor at Michigan State University where she continues to do research in the area of rehabilitative audiology.
Good teams build involvemnet, improve communication and cooperation, and generate innovative business solutions. They streamline decision making and expand competencies. Use this video to insure that all of your employees know both what to expect from teams and what their teamates expect from them. Study guide included.
In the first of two programs designed to augment undergraduate studies in telecommunications, the use of the oscilloscope and the basic concepts involved in transmitting data are introduced. Describes the components of an oscilloscope -- signal input, display screen, and controls -- and what an oscilloscope measures in an electromagnetic signal: amplitude, frequency, and phase. Analog and digital signals are outlined in an overview of data encoding, as are frequency and amplitude modulations. Produced by the University of Pittsburgh.
L24060VH 1988. This video provides suggestions for using visuals, charts, and posters in a presentation. It shows 4-H participants in the 1988 Penn State 4-H Week presentations.
Focuses on the realities and ethics involved in client advocacy as a nurse provides emotional support and medical information to a hospitalized patient and his family. The program is divided into four segments, and the tape may be halted after each vignette to allow for group discussion. Produced by Penn State Television / WPSX-TV for Planning Studies in Continuing Education at Penn State University.
This eight-part series focuses on business communication skills and strategies, offers examples of their application in a variety of organizational settings, and presents commentary from academics, business professionals, and consultants. The first program shows how the work environment and individual differences -- age, gender, and values -- affect communication. Managers explain how a more diverse work force influences their management styles, and a motivational behavior expert discusses ways to improve work-related communciation. Host: Karen Kirschenbauer. Produced by the University of Maryland's Office of Instructional Development.
Considers oral communication as a process where the speaker(s) and the listener(s) have specific responsibilities for ensuring effective communication. Looks at the various ways both parties contribute to a successful communication, including nonverbal factors.
Posits that managers have many opportunities in formal and informal one-on-one communication to influence the behavior of their employees, and analyzes three vignettes to illustrate ways in which managers can foster employee growth and development. Looks at effective communication in the performance appraisal process and in conflict situations.
Excerpts from a workshop on group dynamics punctuate an interview with the workshop leader to demonstrate the skills and behaviors that contribute to productive meetings and teamwork. Details the differences between discussion and dialogue, comments on interpersonal styles, and explains how managers can encourage and reward collaborative actions.
Details the efforts of a director to change unproductive and destructive organizational communication patterns. Explores the communication problems that existed and the remedial strategies used by the director and her consultant, and looks at other kinds of communication challenges that organizations frequently encounter.
Explains various forms of business writing and reviews the elements writers must consider in creating a document. Considers the important managerial role of directing and evaluating the writing of others, and excerpts from a workshop provide an overview of the writing process through the rough-draft stage.
Delves into issues related to the design of effective customer-service communication programs. Describes an electrical utility that has developed a multifaceted approach to communicate critical information to its public, and explores the tension between the standardization of customer services to achieve consistency and the more personalized approach.
Illustrates how a county development agency addresses its three distinct publics, which include citizens, legislators, and the businesses the agency is trying to attract. Explores the various means the county uses to define its audiences and to fashion and deliver the appropriate messages to each. Touches on the role of strategic planning in the public-relations process.
Demonstrates basic data interaction: putting two computers into communication with each other. Highlights computer components, illustrating how computers produce signals and how the telephone is used through a modem as a transmission medium. Hardware and software applications are reviewed, explaining simply how commands with software tell a modem to send a message from the "calling" personal computer to the "answering" one. In addition, the program describes computer connectors, pins, ports, cables, and the seven signals carried between terminals.
In this December 1991 panel discussion held under the auspices of the Women, Men, and Media organization, reporters and political activists examine media portrayals of women candidates and gender-related issues; namely, "character," or more precisely, the relevance of the sex lives of politicians. The panel ponders such questions as: Have women reporters been the moving force behind questions of character and personal conduct? Have women forced family issues into the mainstream?
In this May 1992 panel discussion, held under the auspices of the Women, Men, and Media organization and convened in the wake of the Los Angeles riots, minority journalists face representatives of special-interest groups in an examination of polarization in the country and its relationship to media. The panel ponders such questions as: Do media add to the problem? Have hard times exacerbated the antagonism among racial, sexual, and religious groups? Who are the purveyors of polarization and how can it be transcended?
Designed to help health-care employees deal with anxious clients and family members without resorting to common communication barriers such as becoming defensive, blaming, and patronizing. Presents techniques that can alleviate the sense of stress and tension that often is present for both patient and professional, opening the way for understanding and healing during communication. From the Training Programs for Health-Care Workers series. Produced by the Penn State Coordinating Council for Continuing Education in Health Care.
Workforce values and expectations are changing, and so is the supervisor's role. Supervisors must build employee committment and involvement, while continiuing traditional responsibilities for scheduling work, enforcing rules, and monitoring progress. Use this video to build skills that maintain discipline and command respect, without creating resentment. Study guide included. A limited supply of VHS tapes. Final sale only.
L11 833VH 1988 This video involving 4-H members provides advice for speakers, including content preparation, dress, delivery style, gestures, and eye contact.
This series highlights the legendary Edward R. Murrow, a reporter whose career embodied the golden age of broadcast journalism. From the frontline of early worldwide radio news reporting to the vanguard of television news, Murrow turned historical events into unforgettable prose. The first program is based on Murrow's television interview series "Person to Person," in which audiences were introduced to the private lives of such celebrated figures as Senator John F. Kennedy, Marilyn Monroe, Frank Sinatra, Marlon Brando, and Duke Ellington. Narrated by Connie Chung.
Segments from this award-winning television series, in which Murrow invited viewers to witness history and the people shaping events. Includes profiles of Louis Armstrong and Grandma Moses, and a poignant Christmas visit with soldiers in the Korean War. Narrated by Mike Wallace.
Clips from Murrow's series of broadcasts about Senator Joseph McCarthy, who spearheaded America's witch hunts and blacklisting of alleged Communists during the 1950s. Murrow showed McCarthy's abuses of power, and his open questioning of McCarthy's techniques had significant impact, signaling the emergence of television news as an influential force in American life. Narrated by Walter Cronkite.
Traces Murrow's career from World War II through his years as a television newsman. Archival film footage and interviews with his contemporaries reveal Murrow's passionate commitment to communicating the events of his time. Dan Rather, Peter Jennings, Barbara Walters, and Ted Koppel offer reflections on Murrow's pioneering efforts in broadcast journalism. Narrated by Charles Kuralt.
Katie O'Toole writer/host of "What's In The News" discusses with a group of middle school students and adult experts about changes brought by terrorism.
Barry Munitz speaks at the ICDE conference